Support & Help Center

We're here to help you get the most out of Monologue

Get in Touch

Have a question, suggestion, or need help? We'd love to hear from you! Reach out to us through any of the following channels:

Email Support:
tapiwakundi@gmail.com

Frequently Asked Questions

Getting Started

How do I save a word?

Simply search for a word in the app, view its definition, and tap the star icon to save it to your collection. You can find all your saved words in the "My Words" section.

Can I use Monologue offline?

Yes! Once you've saved words, you can access them offline. The dictionary lookup feature requires an internet connection, but all your saved words, notes, and progress are available offline.

How do I organize my saved words?

You can create custom collections to organize your words. Tap on "Collections" in the app, create a new collection, and add words to it. You can also add tags and notes to individual words for better organization.

Using the App

How does the quiz feature work?

The quiz feature tests your knowledge of saved words. It uses spaced repetition to help you remember words better. You can customize quiz settings, including the number of words per quiz and difficulty level.

Can I export my saved words?

Yes! Go to Settings and select "Export Data" to download your saved words in a portable format. This is useful for backing up your vocabulary or transferring it to another device.

How do I delete a saved word?

Swipe left on any word in your collection and tap "Delete," or open the word and tap the delete icon. Don't worry—you can always save it again later if needed.

Account & Data

Do I need an account to use Monologue?

No account is required to use the core features of Monologue. Your words are stored locally on your device. However, creating an account enables cloud sync across multiple devices.

How do I sync my data across devices?

Create an account in the app settings, then enable "Cloud Sync." Your saved words, collections, and progress will automatically sync across all devices where you're signed in.

Is my data secure?

Yes, your data is encrypted and stored securely. By default, all your words are stored locally on your device. If you enable cloud sync, your data is encrypted in transit and at rest. See our Privacy Policy for more details.

Troubleshooting

Definitions aren't loading. What should I do?

First, check your internet connection. If you're online, try closing and reopening the app. If the problem persists, try searching for a different word to see if it's specific to one word or a general issue.

My saved words disappeared. How do I recover them?

If you have cloud sync enabled, your words should sync automatically. If not, check if you're signed in to the correct account. If you're using local storage only, try restarting the app. If the issue continues, contact support with your device information.

The app is running slowly. How can I fix this?

Try closing other apps to free up memory. If you have many saved words, consider organizing them into collections. You can also try clearing the app cache in your device settings or reinstalling the app (make sure to export your data first if you're not using cloud sync).

I can't find a word in the dictionary. Why?

Some very rare, slang, or newly coined words may not be in our dictionary database. Try checking the spelling or searching for a similar word. If you believe a word should be included, please contact support and we'll look into adding it.

Tips & Tricks

Get the most out of Monologue with these helpful tips:

  • Use Collections: Organize words by theme, book, or topic to make studying more focused and effective.
  • Add Personal Notes: Write your own definitions or examples to help remember words better.
  • Quiz Regularly: Set a daily reminder to quiz yourself on saved words. Consistency is key to building vocabulary.
  • Use Tags: Tag words by difficulty, subject, or any other category that helps you organize your learning.
  • Review Progress: Check your statistics regularly to see how many words you've learned and track your improvement over time.
  • Export for Backup: Regularly export your words as a backup, especially if you're using local storage only.

Feature Requests

Have an idea for a new feature or improvement? We'd love to hear it! Send your suggestions to tapiwakundi@gmail.com with the subject line "Feature Request."

We review all feature requests and consider them for future updates. Popular requests are prioritized in our development roadmap.

Reporting Issues

Found a bug or experiencing an issue? Please report it to us at tapiwakundi@gmail.com with the following information:

  • Device model and operating system version
  • Monologue app version
  • Description of the issue
  • Steps to reproduce the problem (if applicable)
  • Screenshots (if helpful)

This information helps us quickly identify and fix the issue.

Additional Resources